Where to complain for any issue

If you have any complain regarding anything, We have assigned different departments to handle that as quickly as possible.

 

Step1:

You can login in your account.

 

Step2:

Search for Open Ticket option on your portal's menu bar. Click on it.

 

 

Step3:

Write your subject of the complain.

 

Step4:

Choose the department from drop down, choose the related services and priority level of the complain from drop down.

 

 

Step5:

Write your complain in full details and if you have some screenshots then add it in attachments section.

 

Step6:

Click on Submit.

 

After submitting your ticket, It will receive to us and we will solve it as soon as possible. 

 

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

How to login in your Account

To Login in your account, We will visit the URL: https://rootxhosting.com/billing/index.php...

How to register a new domain

To register a new domain, You have to open the RootX Hosting portal.   Click on the Domain...